> For the complete documentation index, see [llms.txt](https://drumify.gitbook.io/drumify-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://drumify.gitbook.io/drumify-docs/subscriptions-and-billing/general/billing-issue.md). # Billing Issue ## Billing Issue? Shoot an email to with more information about your billing issue. * If you were charged multiple times for subscription. Refund no questions asked. * If you can't figure out how to cancel your subscription. Check account to cancel * If you believe you were falsely charged. Please shoot an email asap to recieve help. We offer refunds assuming you didn't use all your credits and are truly dissatisfied with your experience. Subject to a few questions and proper feedback on what could of been better.